KNAN26155-E

Account authentication failed.

S:

Terminates processing.

O:

If this message appears at startup of a remote log-file trap and the OS for the monitored host is Windows, check the following item:

• Are the user name, password, and domain name specified correctly in the System Common Settings or Remote Monitoring Settings window?

If no error is found by checking the above item, make sure that the NetBIOS (NetBIOS over TCP/IP) connection has been configured correctly.

If this message appears at startup of a remote event-log trap, check the following items:

• Are the user name, password, and domain name specified correctly in the System Common Settings or Remote Monitoring Settings window?

• Is DCOM configured correctly on the monitored host?

• Is DCOM configured correctly on the JP1/IM - Manager host?

If no error is found by checking the above items, make sure that the WMI connection has been configured correctly.