KNAN22607-E

Collection of service activity information failed.

S:

Stops collection of service activity information.

O:

If the following detailed information is displayed, take the indicated corrective action.

• There are not enough resources.

  Make sure that there is sufficient disk space, memory, or other OS resources.

• The connection destination host is busy.

  Wait awhile, and then retry the operation.

• Failed to send the data to the connection destination host.

• Failed to receive the data from the connection destination host.

  Check the OS resources and memory status, and then check the network configuration and status with the connection destination.

  Also make sure that the IM Configuration Management Service instance of the connection destination is running.

• The data that was acquired while connected to the host is invalid.

  Invalid data may have been received temporarily. Retry the operation.

  Also check the network configuration and status of the acquired host.

• A request was executed in an invalid operating environment.

  It is possible that the IM configuration (system hierarchy) was deleted.

  Click Verify IM Configuration, and make sure that the current configuration is correct.

• A common definition could not be acquired.

  The JP1/Base common definition information is not configured. Make sure that it is configured correctly.

  If operating in a cluster environment, make sure that the logical host name set in the JP1_HOSTNAME environment variable is correct.

If detailed information other than the above is output, use the data collection tool to collect data, and then contact a system administrator.