Hitachi

JP1 Version 12 JP1/Integrated Management 2 - Manager Messages


KNAN22429-E

Collection of the configuration file "file-name" for profile-type failed. (Cause: error-code)

Acquisition of the contents of the configuration file failed because of an internal error.

S:

Stops acquisition of the contents of the configuration file.

O:

If the following detailed information is displayed, take the indicated corrective action.

  • A required service or process is not running.

    Make sure that the relevant service or process is running. If it is not running, take the following actions, and then retry the operation.

    • Start the service or process.

    • In the Display/Edit Profiles window, click Operation, and then Rebuild Profile Tree.

  • There are not enough resources.

    Make sure that there is sufficient disk space, memory, or other OS resources.

  • Operations cannot be performed on the file.

    Check the following items, and then retry the operation.

    • Is there sufficient memory?

    • Does the file exist?

    • Has the file access permission been set correctly?

    • Has the file been opened (locked) by another application?

  • The data that was acquired while connected to the host is invalid.

    Invalid data may have been received temporarily. Retry the operation.

    Also check the network configuration and status with the acquired host.

  • A request was executed in an invalid operating environment.

    It is possible that the IM configuration (system hierarchy) has been deleted.

    Click Operation, and then Verify IM Configuration to confirm that the current configuration is correct.

If detailed information other than the above is output, use the data collection tool to collect data, and then contact a system administrator.