Hitachi

JP1 Version 12 JP1/Integrated Management 2 - Manager Messages


KNAN22263-E

Acquisition of the agent configuration information failed because a database access error occurred. (Cause: error-code)

The agent configuration could not be acquired because an access error occurred.

S:

Stops acquiring the IM configuration (system hierarchy).

O:
  • IM Configuration Management database access error.

    Execute the jimdbstatus command, and then make sure that the IM database service is running. If the IM database service is not running, start the IM database service.

  • The host does not exist.

    Make sure that the host is registered in the host list of the IM Configuration Management window.

If detailed information other than the above is output, use the data collection tool to collect data, and then contact a system administrator.