KNAN20141-E

An error occurred during initialization of the communication encryption function for the IM configuration management viewer on the base manager.

S:

Terminates processing.

O:

Check the following items:

• If No root authentication certificates were found. is displayed for cause, check if there is a root certificate, and then log in again:

  • If there is a root certificate, check whether you have read permission for the root certificate. If not, set read permission for the root certificate.

  • If there is no root certificate, create a root certificate.

• If None of the root authentication certificates could be read. is displayed for cause, check the following items, and then log in again:

  • Check if there is a root certificate. If there is a root certificate, check whether you have read permission for the root certificate. If not, set read permission for the root certificate.

  • Verify that there is no problem in the root certificate file.

  • Check the Windows event log to see if a shortage has occurred in an OS resource such as file descriptors.

  If the problem is not resolved, use the data collection tool to collect data, and then contact the system administrator.

• If The placement directory for root authentication certificates could not be found. is displayed for cause, create a directory for storing root certificates, and then place the root certificate.