Hitachi

JP1 Version 12 JP1/Integrated Management 2 - Manager Messages


KAVB8717-E

The connection to an SMTP server was refused. (SMTP-server-name:port-number, reason = reason)

An error occurred during connection to the SMTP server.

S:

Terminates processing.

O:

Take corrective action based on the reason.

  • Reason: The connection-destination host is not found.

    Check the following items, and then re-execute the command:

    - Is the host name of the SMTP server correct?

    - Can the host name for the SMTP server be resolved?

    - Is the SMTP port number correct?

  • Reason: The command cannot connect to the host.

    Check the following items, and then re-execute the command:

    - Is the SMTP server running?

    - Are the SMTP server and manager host connected correctly?

    - Has a communication error occurred?

  • Reason: A mail server error = message

    Check the message, and then re-execute the command. If the system does not recover from the error, collect data for JP1/IM, and then contact a system administrator.