Hitachi

JP1 Version 12 JP1/Integrated Management 2 - Manager Messages


KAVB1605-E

Failed to read the configuration file for inheriting incident information. The function for manually registering incidents cannot be used. (reason = cause)

The function for manually registering incidents cannot be used because the configuration file for incident inheritance information could not be read.

S:

Aborts reading of the configuration file for incident inheritance information.

O:

Check the points listed below. Then, restart JP1/IM - Manager or execute the jco_spmd_reload command to reload the file.

  • If the message An I/O error occurred. is displayed for cause, check whether a shortage has occurred in other OS resources such as file descriptors.

  • If the message A memory shortage occurred. is displayed for cause, allocate sufficient memory.

If any other cause is displayed or the problem cannot be resolved, use the data collection tool to collect data, and then contact a system administrator.