KAVB0062-E

The product information could not be acquired because the environment is invalid.

Detailed information: function-name, return-value

An attempt to acquire the product information failed due to an invalid environment.

S:

Suspends processing.

O:

Determine whether a system error has occurred.

Uninstall and reinstall the program, and then retry the operation.

If the problem persists, use the data collection tool to collect data, and then contact a system administrator.