Hitachi

JP1 Version 12 JP1/Integrated Management 2 - Manager Administration Guide


10.4.3 Manually releasing response-waiting events from the hold-and-accumulate state

If an event no longer requires a response, or the event was not released from the hold-and-accumulate state despite a successful response, you can manually release the event from the hold-and-accumulate state. Note that this operation requires JP1_Console_Operator permission or higher.

To release a response-waiting event from the hold-and-accumulate state:

  1. Display the Response-Waiting Events page of the Event Console window.

  2. Check the status of the source process of the response-waiting event you want to release.

    Display the Enter Response window by selecting the response-waiting event you want to release. Make sure that the status of the source process is NO LONGER MANAGED BY BJEX or ALREADY RESPONDED.

  3. Change the response status of the response-waiting event to Processed.

    If the event can be released, change the status of the event to Processed by choosing Processed from the View menu.

  4. Select the response-waiting event that you want to release from the hold-and-accumulate state, and from the View menu, choose Remove Accumulated Events. Alternatively, right-click the event and choose Remove Accumulated Events from the popup menu.

    You can select multiple response-waiting events. When you click Remove Accumulated Events, the selected events are removed from the hold-and-accumulate state.

    The response-waiting events disappear from the Response-Waiting Events page when you refresh the list of events.

You cannot accumulate an event again after releasing it. If you inadvertently release a response-waiting event, you can respond to the event by searching for it from the Search Events page.