10.4.1 Flow of tasks for responding to response-waiting events

This section describes the flow of tasks for monitoring and responding to response-waiting events in Central Console and Central Scope.

Organization of this subsection

(1) Monitoring response-waiting events in Central Console

The following figure shows an overview of how to monitor and respond to response-waiting events in Central Console:

Figure 10‒6: Monitoring and responding to response-waiting events in Central Console

The numbers in the figures correspond to the steps below:

When JP1/IM - Manager receives a response-waiting event, the event appears on the Response-Waiting Events page of the Event Console window.
Display the Enter Response window for the response-waiting event.
Check the status of the source process and the message contents.

Make sure that the status of the source process is READY TO RESPOND.
Enter a response in the Response area and then click Respond.
If the response is successful, the response-waiting event disappears from the Response-Waiting Events page.
When you search for a response-waiting event from the Search Events window, the event appears in the search results with the status Processed.

The following figure shows an overview of how to monitor and respond to response-waiting events in Central Scope:

Figure 10‒7: Monitoring and responding to response-waiting events in Central Scope

The numbers in the figures correspond to the steps below:

When JP1/IM - Manager receives a response-waiting event that matches the status change condition for a monitored object, the status of the monitored object changes.
Search for the status change event from the monitored object and display response-waiting events in the Search Events page.
Display the Enter Response window for the response-waiting event.
Check the status of the source process and the message contents.

Make sure that the status of the source process is READY TO RESPOND.
Enter a response in the Response area and then click Respond.
If the response is successful, the response-waiting event appears in the search results with the status Processed when you search from the Search Events window again.
With the response to the response-waiting event now complete, the status of the monitored object in the Monitoring Tree window returns to normal.