7.6.9 Precautions when remotely monitoring log files or event logs

(1) Update programs required for remote monitoring

Remote monitoring might fail in environments to which the update programs below are not applied. See the websites below and consider applying the update programs.

• Update program for managers

  http://support.microsoft.com/kb/2391536/

Note that this information is updated regularly. For the most recent information, see the following website:

http://support.microsoft.com/

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(2) Precautions for the IM host account of the System Common Settings

If the host of JP1/IM - Manager is Windows Server 2012, Windows Server 2012 R2, or Windows Server 2016, specify either of the following as the IM host account.

• If the UAC functionality is enabled:

  Built-in administrator of the JP1/IM - Manager host

• If the UAC functionality is disabled:

  The user who belongs to the administrator group of the JP1/IM - Manager host

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(3) Precautions on the package required for the monitoring target host

To collect log data, the package is required. Refer to the Release Notes and apply the required package.

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(4) Precautions on using a version of OpenSSH earlier than OpenSSH 4.6p1

If you use a version of OpenSSH earlier than OpenSSH 4.6p1, the following error might be output in the system log of the monitoring target host. However, this error does not affect the operation of JP1/IM - Manager.

System log that is output

error: channel 0: chan_read_failed for istate 3

To prevent output of this error, use OpenSSH 4.7p1 or later.

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(5) Precautions on remote monitoring with JP1/IM - Manager in a cluster environment

When you execute remote monitoring with JP1/IM-Manager in a cluster environment, you cannot monitor messages that occur during failover.

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(6) Precautions on name resolution of the target host of remote monitoring

OS settings are used for name resolution of the target host of remote monitoring. jp1hosts and jp1hosts2 of JP1/Base are not used.

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(7) Precautions on remote log file monitoring

Files for symbolic links and hard links cannot be monitored by remote log file monitoring.

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