4.2.2 Restrictions related to operations performed by the representative user

1

Specifying the start and end dates to download audit-log records

When you download audit-log records, you must specify the start and end dates of the log records by considering the following restrictions:

• If a non-existent date is specified, the system cannot determine the date period correctly.

  Example

  September 31, 2010 (which does not exist): If 2010/09/31 is specified, you will receive the log file that contains log records up to October 1, 2010.

• If the specified end date is before the start date, you will receive an empty file.

2

Settings for the authentication policy

When you modify an authentication policy, it might take some time for the change to take effect. For the change to be in effect, log out of the system after you modify the authentication policy.

3

If the maximum number of destinations that can be specified in the New Delivery window is decreased due to the automatically changed delivery policy

If you have multiple delivery policies created and they have different maximum numbers of recipient addresses, the following problem might occur:

After a user enters recipient addresses in the New Delivery window, the delivery policy can be changed. In this case, the maximum number of recipient addresses in the changed delivery policy might have less recipient addresses already entered in the recipient address fields. If this happens, any users that exceed the maximum number in the new delivery policy are removed from the recipient address fields.

4

Storage period for delivery policy and time-zone difference

If you use JP1/DH - Server outside of your country, the storage period for a new delivery is set based on the local time. However, the actual storage period is set according to the time zone specified for the server on which JP1/DH - Server is installed. Therefore, if you use JP1/DH - Server from one area (for example, the U.S.) whose time zone is behind the time zone of another area (for example, Japan) where JP1/DH - Server is located, you might encounter a problem. The problem is that the storage period might expire immediately after the file transmission when you specify one day for the storage expiration date of a file and send the file. If you use JP1/DH - Server from such an area, extend the storage expiration date of a file.