1.4.3 Prerequisite software

The following subsections describe the prerequisite software for a client PC.

Note that we might not be able to respond to an inquiry about problems that occur due to software for which support has been discontinued by the manufacturer or provider of that software.

Organization of this subsection

(1) In Windows
(2) In Mac OS
(3) Java software (When not using the Send and Receive App)

(1) In Windows

The following table describes the OSs and browsers that can be used when a client PC runs on a Windows OS.

Table 1‒3: Prerequisite OSs and browsers for a client PC (in Windows)
Prerequisite OS and software
OS^#5	One of the following OSs is required:^{# 1} Windows(R) 7 Professional (32-bit or 64-bit) (Service Pack 1 or later) Windows(R) 7 Enterprise (32-bit or 64-bit) (Service Pack 1 or later) Windows(R) 7 Ultimate (32-bit or 64-bit) (Service Pack 1 or later) Windows(R) 8.1 (32-bit or 64-bit) (with or without Update)^#2 Windows(R) 8.1 Pro (32-bit or 64-bit) (with or without Update)^#2 Windows(R) 8.1 Enterprise (32-bit or 64-bit) (with or without Update)^#2 Windows(R) 10 Home (32-bit or 64-bit) Windows(R) 10 Pro (32-bit or 64-bit) Windows(R) 10 Enterprise (32-bit or 64-bit)
Browser	One of the following browsers is required: Internet Explorer 11^#3#4 Microsoft Edge Mozilla Firefox ESR 60 Google Chrome 52 or later

#1

Japanese, English, and simplified Chinese editions of each OS are supported. However, Asian fonts must be installed in a client PC to correctly display items registered in Japanese or simplified Chinese edition.

#2

Operations on Modern UI are not supported.

#3

For Internet Explorer, you need to enable the following functions:

Cookies
JavaScript (including the Ajax function and the DOM function)
Cascading style sheets (CSS)
SSL
Java applet

If the web pages are not displayed correctly or other page layout errors occur in Internet Explorer 8 or later, change the setting (on/off) for the Compatibility View function in addition to the above functions.

#4

If you use Internet Explorer, set by using either of the following procedures:

Disable the enhanced protected mode.
Add the URL of this server to trusted sites and disable the protected mode for trusted sites.

#5

When the Send and Receive App is used, 32-bit Windows operating systems are not supported. For details about the App, the manual JP1/Data Highway - Server

User's Guide.

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(2) In Mac OS

The following table describes the OS and browser that can be used when a client PC runs on a Mac OS.

Table 1‒4: Prerequisite OS and browser for a client PC (in Mac OS)
Prerequisite OS and software
OS	OS X 10.10 (Yosemite)^#1 OS X 10.11 (El Capitan)^#1 macOS 10.12 (Sierra) macOS 10.13 (High Sierra)
Browser	Safari 8^#1 Safari 9^#1 Safari 10^#2 Safari 11^#3

#1: Not supported when the Send and Receive App is used.
#2: It is available in OS X 10.10.5 or later.
#3: It is available in OS X 10.11.6 or later.

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(3) Java software (When not using the Send and Receive App)

Java software is required only if you choose not to use the Send and Receive App (or App for short). The default setting is to use the App.

For details about the App, the manual JP1/Data Highway - Server User's Guide.

Any of the following Java software is required if you choose not to use the Send and Receive App:

Java Runtime Environment Version 7.0 (32-bit) (Update51 or later)
Java Runtime Environment Version 7.0 (64bit) (Update51 or later)^#
Java Runtime Environment Version 8.0 (32-bit) (Update 40 or later)
Java Runtime Environment Version 8.0 (64-bit) (Update 40 or later)^#

#: If a client PC runs on a Mac OS, use this version of the software.

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