14.2 List of messages

The list of messages output by JP1/DH - Server when errors occur during installation and setup of JP1/DH - Server is as follows:

• KJDH5000-W

  This platform is not supported. Installation is canceled.

  Installation is interrupted because an attempt to install the product to a platform that does not satisfy the prerequisites for the OS was made.

  (S) Interrupts the installation.

  (O) Check the prerequisites for the OS, and then install the product to a machine with the requisite OS.

• KJDH5001-W

  The login account does not have the permissions needed for installation or uninstallation. Use the Administrator account.

  Installation is interrupted because the user performing installation or uninstallation does not have administrator rights.

  (S) Interrupts the installation.

  (O) Install or uninstall the product by using the user account with administrator rights.

• KJDH5002-W

  The path for the installation folder is too long. Re-specify the installation folder.

  The path to the installation folder is too long. Change the installation folder.

  (S) Waits for user action.

  (O) Change the installation destination.

• KJDH5003-W

  There is not enough free space for installation. At least 2 GB of free space is required for setup.

  Installation is interrupted because there is not sufficient free space on the installation drive.

  (S) Interrupts the installation.

  (O) Secure enough free space on the installation drive, and then install the product again.

• KJDH5004-E

  Failed to set up the database. Installation is canceled.

  Installation is interrupted because the database setup failed.

  (S) Interrupts the installation, and rolls back the system to the state at the start of installation.

  (O) Check the Hitachi Integrated Installer log^#, remove the problem according to the output error information, and then install the product again.

  #: A log file for Hitachi Integrated Installer is output in the following location: C:\Windows\Temp\HCDINST

• KJDH5005-E

  Failed to configure the database. Installation is canceled.

  Installation is interrupted because the database construction failed.

  (S) Interrupts the installation, and rolls back the system to the state at the start of installation.

  (O) Check the Hitachi Integrated Installer log^#, remove the problem according to the output error information, and then install the product again.

  #: A log file for Hitachi Integrated Installer is output in the following location: C:\Windows\Temp\HCDINST

• KJDH5006-E

  Failed to set up the application server. Installation is canceled.

  Installation is interrupted because the application server setup failed.

  (S) Interrupts the installation, and rolls back the system to the state at the start of installation.

  (O) Check the Hitachi Integrated Installer log^#, remove the problem according to the output error information, and then install the product again.

  #: A log file for Hitachi Integrated Installer is output in the following location: C:\Windows\Temp\HCDINST

• KJDH5007-E

  Failed to install the application configuration file. Installation is canceled.

  Installation is interrupted because the installation of the application configuration file failed.

  (S) Interrupts the installation, and rolls back the system to the state at the start of installation.

  (O) Check the Hitachi Integrated Installer log^#, remove the problem according to the output error information, and then install the product again.

  #: A log file for Hitachi Integrated Installer is output in the following location: C:\Windows\Temp\HCDINST

• KJDH5008-E

  Could not install the product because the latest version %s is already installed.

  Installation is interrupted because a newer version of the product is already installed.

  (S) Interrupts the installation.

  (O) Uninstall the installed version, and then install the desired version of the product again.

• KJDH5009-E

  Failed to overwrite install the application server. Could not suspend the application server. Installation is canceled.

  Overwrite installation is interrupted because the overwrite installation of the application server failed.

  (S) Interrupts the overwrite installation, and rolls back the system to the state at the start of the overwrite installation.

  (O) Manually stop the services of the JP1/DH Web application server and JP1/DH Web server. If you can stop the services, perform the overwrite installation again.

• KJDH5010-E

  Failed to overwrite install the database. Could not suspend the database. Installation is canceled.

  Overwrite installation is interrupted because the overwrite installation of the database failed.

  (S) Interrupts the overwrite installation, and rolls back the system to the state at the start of the overwrite installation.

  (O) Manually stop the database service (JP1_DH_DATABASE_SVR). If you can stop the service, perform the overwrite installation again.

• KJDH5011-E

  Failed to overwrite install the application server. Installation is canceled.

  Overwrite installation is interrupted because the overwrite installation of the application server failed.

  (S) Interrupts the overwrite installation, and rolls back the system to the state at the start of the overwrite installation.

  (O) Check the Hitachi Integrated Installer log^#, remove the problem according to the output error information, and then perform the overwrite installation again.

  #: A log file for Hitachi Integrated Installer is output in the following location: C:\Windows\Temp\HCDINST

• KJDH5012-E

  Failed to overwrite install the database. Installation is canceled.

  Overwrite installation is interrupted because the overwrite installation of the database failed.

  (S) Interrupts the overwrite installation, and rolls back the system to the state at the start of the overwrite installation.

  (O) Check the Hitachi Integrated Installer log^#, remove the problem according to the output error information, and then perform the overwrite installation again.

  #: A log file for Hitachi Integrated Installer is output in the following location: C:\Windows\Temp\HCDINST

• KJDH5013-E

  Failed to overwrite install the application configuration file. Installation is canceled.

  Overwrite installation is interrupted because the overwrite installation of the application configuration file failed.

  (S) Interrupts the overwrite installation, and rolls back the system to the state at the start of the overwrite installation.

  (O) Check the Hitachi Integrated Installer log^#, remove the problem according to the output error information, and then perform the overwrite installation again.

  #: A log file for Hitachi Integrated Installer is output in the following location: C:\Windows\Temp\HCDINST

• KJDH5014-E

  Failed to overwrite install the application server. Could not start the application server. Installation is canceled.

  Overwrite installation is interrupted because the overwrite installation of the application server failed.

  (S) Interrupts the overwrite installation, and rolls back the system to the state at the start of the overwrite installation.

  (O) Check the Hitachi Integrated Installer log^#, remove the problem according to the output error information, and then perform the overwrite installation again.

  #: A log file for Hitachi Integrated Installer is output in the following location: C:\Windows\Temp\HCDINST

• KJDH5015-E

  Failed to overwrite install the database. Could not start the database. Installation is canceled.

  Overwrite installation is interrupted because the overwrite installation of the database failed.

  (S) Interrupts the overwrite installation, and rolls back the system to the state at the start of the overwrite installation.

  (O) Check the Hitachi Integrated Installer log^#, remove the problem according to the output error information, and then perform the overwrite installation again.

  #: A log file for Hitachi Integrated Installer is output in the following location: C:\Windows\Temp\HCDINST

• KJDH5016-E

  Failed to uninstall the application server. Uninstallation is canceled.

  Uninstallation is interrupted because the uninstallation of the application server failed.

  (S) Interrupts the uninstallation, and rolls back the system to the state at the start of the uninstallation.

  (O) Check the Hitachi Integrated Installer log^#, remove the problem according to the output error information, and then uninstall the product again.

  #: A log file for Hitachi Integrated Installer is output in the following location: C:\Windows\Temp\HCDINST

• KJDH5017-E

  Failed to uninstall the database. Uninstallation is canceled.

  Uninstallation is interrupted because the uninstallation of the database failed.

  (S) Interrupts the uninstallation, and rolls back the system to the state at the start of the uninstallation.

  (O) Check the Hitachi Integrated Installer log^#, remove the problem according to the output error information, and then uninstall the product again.

  #: A log file for Hitachi Integrated Installer is output in the following location: C:\Windows\Temp\HCDINST

• KJDH5018-E

  Failed to uninstall the application configuration file. Uninstallation is canceled.

  Uninstallation is interrupted because the uninstallation of the application configuration file failed.

  (S) Interrupts the uninstallation, and rolls back the system to the state at the start of the uninstallation.

  (O) Check the Hitachi Integrated Installer log^#, remove the problem according to the output error information, and then uninstall the product again.

  #: A log file for Hitachi Integrated Installer is output in the following location: C:\Windows\Temp\HCDINST

• KJDH5019-E

  You cannot install this product in an environment where PostgreSQL is already installed. Uninstall PostgreSQL to proceed.

  Installation is interrupted because PostgreSQL is already installed in the installation destination environment.

  (S) Interrupts the installation.

  (O) Uninstall PostgreSQL existing in the installation destination, and then install JP1/DH - Server again.

• KJDH5020-E

  You cannot install this product in an environment where Windows user "postgres" already exists. Delete that user to proceed.

  Installation is interrupted because the Windows user, postgres, already exists in the installation destination environment.

  (S) Interrupts the installation.

  (O) Delete the Windows user, postgres, and then install the product again.

• KJDH5021-E

  Could not install the database because folder %1 exists. Delete or move %1 to proceed.

  Installation is interrupted because the folder %1^# already exists in the installation destination environment.

  (S) Interrupts the installation.

  (O) Delete the folder %1^#, and then install the product again.

  #: The PostgreSQL database folder that was created in the previous installation of the product

• KJDH5022-E

  You cannot specify a path that includes '#' for the installation folder name.

  Installation is interrupted because a path to the installation folder including # is specified for the installation folder name.

  (S) Interrupts the installation.

  (O) Change the installation folder name, and then install the product again.

• KJDH5023-E

  Failed to uninstall the application server. Could not suspend the application server. Uninstallation is canceled.

  Uninstallation is interrupted because the uninstallation of the application server failed.

  (S) Interrupts the uninstallation, and rolls back the system to the state at the start of the uninstallation.

  (O) Manually stop the following services in the Windows Service Manager, and then uninstall the product again:

  • JP1_DH_WEB SVR

  • JP1_DH_WEB CONTAINER

• KJDH5024-E

  Failed to uninstall the database. Could not suspend the database. Uninstallation is canceled.

  Uninstallation is interrupted because the uninstallation of the database failed.

  (S) Interrupts the uninstallation, and rolls back the system to the state at the start of the uninstallation.

  (O) Manually stop the following service in the Windows Service Manager, and then uninstall the product again:

  • postgresql-x.x (x.x: PostgreSQL version number)

• KJDH5025-E

  Failed to overwrite install the application server. Could not start the application server. Overwrite installation is canceled.

  Overwrite installation is interrupted because the overwrite installation of the application server failed.

  (S) Interrupts the overwrite installation, and rolls back the system to the state at the start of the overwrite installation.

  (O) Check the Hitachi Integrated Installer log^#, remove the problem according to the output error information, and then perform the overwrite installation again.

  #: A log file for Hitachi Integrated Installer is output in the following location: C:\Windows\Temp\HCDINST

• KJDH5026-E

  Failed to overwrite install the database. Could not start the database. Overwrite installation is canceled.

  Overwrite installation is interrupted because the overwrite installation of the database failed.

  (S) Interrupts the overwrite installation, and rolls back the system to the state at the start of the overwrite installation.

  (O) Check the Hitachi Integrated Installer log^#, remove the problem according to the output error information, and then perform the overwrite installation again.

  #: A log file for Hitachi Integrated Installer is output in the following location: C:\Windows\Temp\HCDINST

• KJDH5027-E

  Could not install the product because %s is already installed.

  Installation is interrupted because %s is already installed.

  (S) Interrupts the installation.

  (O) Uninstall the installed %s, and then install the desired version of the product again.

• KJDH5028-E

  Could not install the product because the overwrite unsupported product installed.

  It cannot be installed because a product that does not support version-upgrade installation or upgrade installation has been installed.

  (S) Interrupts the installation.

  (O) Check the installation procedure for the version that is used for overwrite installation.

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