Hitachi

JP1 Version 12 JP1/Automatic Job Management System 3 Messages


KNAK2445-E

There is no response from the Server. api type = API-type

This message notifies you that the server is unresponsive or that a wait for response of the HTTP server or application server timed out.

The probable causes are:

(S)

Stops the display processing. If there are many target data items, processing continues on the server.

(O)

Check whether the JP1/AJS3 HTTP Server service or the JP1/AJS3 Web Application Server service is running.

If the service is running, the update processing might take time. In the application log, confirm that the processing of the API whose type is indicated in the KNAK3027-I or KNAK3028-E message has been completed, and then refresh the screen.

If the service has stopped, restart it, and then log in again. If the service has ended abnormally, recover it, and then log in again.

Otherwise, correct the error, and then retry.