Hitachi

JP1 Version 12 JP1/Automatic Job Management System 3 Messages


KNAK1609-E

Error occurred at reading file. Installation stops. (maintenance-information)

Installation was suspended because the file used for installation could not be read. The probable cause is:

The name of the file that caused the error is indicated in maintenance-information.

(S)

Cancels installation.

(O)

Remove the cause of the error, and then retry the installation.

If you cannot resolve the problem, collect the following data and then contact the system administrator:

  • Details about performed operations

  • A hard copy of the dialog box

  • A hard copy of the window that appears when you choose the Security tab in the Properties dialog box for the folder set in the system environment variable TEMP

  • Installation log

If an error occurs during an overwrite installation or upgrade installation, also collect the following data:

  • Execution results of the data collection tool