Hitachi

JP1 Version 12 JP1/Automatic Job Management System 3 Messages


KNAD1008-E

Error occurred at opening file. Installation stops. (maintenance-information)

Installation was suspended because the file indicated in maintenance-information needed at installation could not be opened. The probable causes are:

(S)

Suspends installation.

(O)

Remove the cause of the error, and then retry the installation.

If you cannot resolve the problem, collect the following data and then contact the system administrator:

  • Details about performed operations

  • A hard copy of the dialog box

  • A hard copy of the window that appears when you choose the Security tab in the Properties dialog box for the folder set in the system environment variable TEMP

  • Installation log (system-folder\Temp\HITACHI_JP1_INST_LOG folder)

If you are performing an overwrite or upgrade installation, also collect the following:

  • Execution results of the data collection tool