Hitachi

JP1 Version 12 JP1/Automatic Job Management System 3 Messages


KAVV408-E

Login information cannot be obtained.

The login information cannot be acquired.

(S)

Cancels processing.

(O)

Collect the following data and contact the system administrator.

  • A hardcopy of the window

  • JP1/AJS3 - View log

  • JP1/AJS3 - Manager log

  • JP1/Base log (If the authentication server is on another host, also collect the JP1/Base log on the authentication server on that host.)

For details on how to collect the logs, see 1.3 Data to be collected when a problem occurs in the manual JP1/Automatic Job Management System 3 Troubleshooting and 1.4 Collecting data for troubleshooting in the manual JP1/Automatic Job Management System 3 Troubleshooting.

For details on how to collect the log of JP1/Base, see the JP1/Base User's Guide.