Hitachi

JP1 Version 12 JP1/Automatic Job Management System 3 Messages


KAVU3589-E

A pipe timeout error occurred in a job execution process (timeout value(second): seconds)

A timeout occurred during pipe communication in a job execution process or a job process execution ready notification.

(S)

Cancels the requested processing.

(O)

A cause may be one of the following:

  1. Too many jobs are executed at once.

  2. The CPU is heavily loaded.

  3. The job priority is low.

  4. The agent process for job execution control was swapped out for more than 300 seconds and not executed due to insufficient real memory.

If one of these causes persists and a timeout error frequently occurs during pipe communication, we recommend that you specify a long timeout period for pipe communication on the host where the agent process is executed, and specify a timeout value for a job process execution ready notification. In case of Cause No. 4, check the memory usage for the entire system and increase the memory or suppress the startup of unnecessary processes to gain sufficient real memory.

For details on how to change for the execution priority of jobs, see 7.10.2 Notes on the execution priority of jobs in the JP1/Automatic Job Management System 3 System Design (Work Tasks) Guide.

If the same timeout value is specified for pipe communication in a job execution process and a job process execution ready notification, errors can be determined by the following process names that output the KAVU3589-E message to the integrated trace log:

  1. If the jpqagtchild process outputs the message, an error occurred in pipe communication in a job execution process.

  2. If the jpqagt or jpqagtdmn process outputs the message, an error occurred in a job process execution ready notification.

For details on how to change a timeout value for pipe communication of 1, 15.2.15 Changing the timeout value for pipe communication of the agent in the JP1/Automatic Job Management System 3 Configuration Guide.

For details on how to change the timeout value for receiving notification from the job process that execution of 2. is ready, 15.2.16 Setting the timeout value for receiving notification from the job process that execution is ready in the JP1/Automatic Job Management System 3 Configuration Guide.

If the error persists even after changing the timeout value, use the data collection tool to collect data, and then contact the system administrator.