Hitachi

JP1 Version 12 JP1/Automatic Job Management System 3 Messages


KAVU0215-E

function-name: TCP/IP communication could not be connected to the manager.

A connection for TCP/IP communication could not be established with the job execution control manager process.

(S)

Cancels the requested processing.

(O)

Make sure that TCP/IP communication is possible between the manager host specified for executing the request and the requesting client host. If TCP/IP communication is possible or if the manager host and the requesting client host are the same, check the startup status of the following processes.

For Windows

If the message output process is the flow control process (ajsflowd.exe) or the job completion wait process (ajssubwd.exe), check whether the KAVU6100-I message has been output to the integrated trace log and whether the job execution control status notification process (jpqnfyd.exe) has been started. If the message output process is any other process (when the process name in the integrated trace log is UAP), make sure that the job execution control manager process (jpqman.exe) has started. If any of these processes has not started, restart the JP1/AJS3 service and retry the operation.

For UNIX

If the message output process is the flow control process (ajsflowd) or the job completion wait process (ajssubwd), check whether the KAVU6100-I message has been output to the integrated trace log and whether the job execution control status notification process (jpqnfyd) has been started. If the message output process is any other process (when the process name of the integrated trace log is UAP), check that the job execution control manager process (jpqman) has been started. If any of these processes has not started, restart the JP1/AJS3 service and retry the operation.

Also check the integrated trace log of the manager host for whether a KAVUxxxx message indicating a TCP/IP communication connection error was output before or after this message. If a KAVUxxxx message was output, read the message explanation. If no KAVUxxxx message has been output or if you cannot identify the cause of the problem, use the data collection tool to collect data, and then contact the system administrator. Data must be collected on both the manager host and the requesting client host.