Hitachi

JP1 Version 12 JP1/Automatic Job Management System 3 Messages


KAVT3210-W

The send destination address was not found. (maintenance-information)

The specified email address was not found in the send destination mail system. Alternatively, the mail system in which the email address has been registered was not found.

maintenance-information indicates the number of email addresses that are specified in the email sending job but were not found.

(S)

Ignores the email address that was not found, and continues processing.

(O)

Check whether the specified email address was registered in the send destination mail system, and whether the mail system is running and ready for communication.

For the send destination email address, check whether email can be sent and received by using Microsoft Outlook alone without using JP1/AJS3, and whether a dialog box that requires a response from the user appears during sending or receiving.

If sending or receiving email is not possible or if such a dialog box appears, check and, if necessary, correct the following settings in the profile so that email can be sent and received. Then execute the email sending job.

  • Check whether the correct mail system name was specified for the send destination.

  • Check whether the specified email account has been registered in the connected mail system.

  • Check whether the correct password is set for the email account.

  • Check whether the profile settings are correct.