KAVT3017-E
During send processing, logon failed. (reason)
An attempt to log on to the mail system failed during email send processing.
- (S)
-
Cancels processing.
- (O)
-
If reason indicates insufficient memory, secure memory sufficient for execution, and then re-execute the job. For details on the amount of memory required by JP1/AJS3, see Memory and Disk Space Requirements in Release Notes.
If reason indicates mapi_code = xxxxxxxx (eight hexadecimal numbers), resolve the problem and then re-execute the job. For details on how to resolve the problem, see 2.9.2(4) Mail sending job and mail reception monitoring job ends abnormally in the manual JP1/Automatic Job Management System 3 Troubleshooting.
In addition, check whether Microsoft Outlook can send and receive email independently of JP1/AJS3 and whether a dialog box prompting the user to respond appears during email sending or receiving. If Microsoft Outlook cannot send or receive email independently or the dialog box appears, review the profile and mail account settings.