KAVT0582-W

The amount of information that cannot be reported to the manager exceeded the warning value.

(S)

Continues processing.

(O)

This message warns you of the number of unprocessed events that exceeded the specified value. Check whether the manager has started, and then check the following.

If the manager is not running

Start the manager so that it can receive notifications from the agent.

If the manager is running

Check the following:

• Check whether an event job has terminated normally or whether a jobnet with start conditions has started.

  If processing is proceeding without any problems, ignore this message and allow the processing to continue.

• Check whether many events that are monitored with start conditions have occurred.

  Review the definitions of event jobs or jobnets with start conditions that are defined to be executed on the relevant agent. If a definition will result in many events, review and change operation to reduce the number of events that will occur.

• Check whether the manager and agent can communicate with each other.

  See the following supplementary notes and check whether the manager and agent can communicate with each other.

Supplementary notes

• Check whether the agent host name^# can be resolved on the manager host.

  If the name cannot be resolved, specify the settings in the hosts file, jp1hosts information, or jp1hosts2 information on the manager host or in the DNS settings so that the agent host name can be resolved.

• Check whether the manager host name^# can be resolved on the agent host.

  If the name cannot be resolved, specify the settings in the hosts file, jp1hosts information, or jp1hosts2 information on the agent host or in the DNS settings so that the manager host name can be resolved.

• Check whether the IP address obtained by resolving the agent host name on the manager host is the same as the actual IP address of the agent host.

  If the IP addresses are different, specify the settings in the hosts file, jp1hosts information, or jp1hosts2 information on the manager host or in the DNS settings so that the correct IP address can be obtained by resolving the name.

• Check whether the IP address obtained by resolving the manager host name on the agent host is the same as the actual IP address of the manager host.

  If the IP addresses are different, specify the settings in the hosts file, jp1hosts information, or jp1hosts2 information on the agent host or in the DNS settings so that the correct IP address can be obtained by resolving the name.

• Check whether there are problems with the network environment.

  Use the ping command or another means to check whether the manager host can communicate with the agent host via TCP/IP. If there are communication problems, correct them. Similarly, check whether the agent host can communicate with the manager host, and correct any problems you find.

#

• For a physical host:

  For DNS operation, the host name in the FQDN format. For other cases, the host name obtained by executing the hostname command

• For a logical host:

  In Windows

  The host name indicated in xxxxx in JP1/AJS3_xxxxx in the Services window that is displayed by choosing Services or by choosing Administrative Tools and then Services in the Control Panel window on the agent host

  In UNIX

  The host name indicated after the jajs_spmd process that is displayed by executing the ps command