2.15.1 Troubleshooting in the event that a database access error occurs when the JP1/AJS3 service or a scheduler service is started or when a command is run
Possible causes are as follows:
-
The connection-destination database is not running.
-
No ODBC file data sources exist or can be accessed.
-
There are no ODBC drivers listed in an ODBC file data source.
-
The connection-destination address specified in the ODBC file data source is incorrect.
-
The user name and password specified in the ODBC file data source are incorrect.
-
The users specified in the ODBC file data source do not have access permissions for the database.
Check the status of the connection-destination database and the settings in the ODBC file data source.