Hitachi

JP1 Version 12 JP1/Automatic Job Management System 3 Troubleshooting


2.13.2 Troubleshooting in the event that an error message or warning message is output during the startup of the JP1/AJS3 service on a replicated virtual machine

This subsection describes troubleshooting in the event that an error message or warning message is output during the startup of the JP1/AJS3 service.

Organization of this subsection

(1) If the event/action control agent process outputs an error message on a replicated virtual machine during the startup of the JP1/AJS3 service

If the KAVT0512-E message is output during the startup of the JP1/AJS3 service, a possible cause is that the agent process did not delete the manager host name on the replicated virtual machine. In this case, perform the following procedure:

  1. Stop the JP1/AJS3 services.

  2. On the replicated virtual machine, execute the jpoagoec command to delete the manager host name from the agent process.

  3. Restart the JP1/AJS3 service.

(2) If a warning message is output to syslog or the event log on a replicated virtual machine during the startup of the JP1/AJS3 service

If the KFPS00615-W message is output during the startup of the JP1/AJS3 service, a possible cause is that the settings in the system common definition file for the embedded database are not correct. In this case, perform the following procedure:

  1. Check the message in syslog or the event log.

  2. Stop the JP1/AJS3 services.

  3. Check and correct the settings in the system common definition file for the embedded database.

  4. Restart the JP1/AJS3 service.