2.7.9 Action to be taken if a JP1/AJS3 - Manager installation or uninstallation error is detected

This subsection describes the action to be taken if a JP1/AJS3 - Manager installation or uninstallation error is detected. The following situations are covered:

Action to be taken if a JP1/AJS3 - Manager installation error occurs
Action to be taken if a JP1/AJS3 - Manager uninstallation error occurs

Organization of this subsection

(1) Action to be taken if a JP1/AJS3 - Manager installation error occurs
(2) Action to be taken if a JP1/AJS3 - Manager uninstallation error occurs

(1) Action to be taken if a JP1/AJS3 - Manager installation error occurs

The following table describes the causes of errors that might occur during installation of JP1/AJS3 - Manager and the actions to be taken.

Table 2‒14: Causes of errors that might occur during installation of JP1/AJS3 - Manager and actions to be taken
Error code	Error cause	Action to be taken
63	OS patches and packages required for JP1/AJS3 operation have not been installed.	See the Release Notes, install all required OS patches and packages, and then uninstall JP1/AJS3 and install it again.
66	There is not enough free space on the installation disk for the embedded database.	Check the environment being used to install JP1/AJS3. Check whether there is sufficient free space on the disk.
80	The previously installed embedded database has not been uninstalled.	Perform the following procedure: In Windows: Execute the following command: `ajsembdbstop -f -id _JF0` Execute the following command: `JP1/AJS3-installation-folder`^#`\sys\install\embdbuninstl_JF0.cmd` Delete all of the following folders and files: Folders and files under `JP1/AJS3-installation-folder\embdb\_JF0` In UNIX: Execute the following command: `ajsembdbstop -f -id _JF0` In edit mode, delete the pdprcd process for `_JF0` registered in `/etc/inittab`. Use the `kill` command to terminate the pdprcd process for `_JF0` displayed by using the `ps` command. Delete all of the following directories and files: Directories and files under `/opt/jp1ajs2/embdb/_JF0`
82
95

#

One of the following folders will be used:

If the installation destination folder is the default folder or a folder under a folder protected by the system

%ALLUSERSPROFILE%\Hitachi\JP1\JP1_DEFAULT\JP1AJS2

The default for %ALLUSERSPROFILE% is system-drive\ProgramData.

A "folder protected by the system" refers to the following paths:

- Paths under system-drive\Windows

- Paths under system-drive\Program Files

- Paths under system-drive\Program Files (x86) (for 64-bit Windows)
If the installation target folder is none of the above

JP1/AJS3 - Manager-installation-folder

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(2) Action to be taken if a JP1/AJS3 - Manager uninstallation error occurs

The following table describes the causes of errors that might occur during uninstallation of JP1/AJS3 and the actions to be taken.

Table 2‒15: Causes of errors that might occur during uninstallation of JP1/AJS3 - Manager and actions to be taken
Error code	Error cause	Action to be taken
5	There is no installation directory for the embedded database.	The information about an embedded database that has already been uninstalled might still remain in the common definition of JP1/AJS3. Perform the following procedure: Execute the `ajsembdbuninstl` command for the setup identifiers of all the embedded databases installed in JP1/AJS3. For details about this command, see ajsembdbuninstl in 2. Commands Used during Setup in the manual JP1/Automatic Job Management System 3 Command Reference. Execute all of the following commands to delete the common definition: `jbsunsetcnf -i -h JP1_DEFAULT` or `logical-host-name` `-c JP1AJS2 -n EMBDBINSTALL` `jbsunsetcnf -i -h JP1_DEFAULT -c JP1AJS2 -n EMBDB` `jbsunsetcnf -i -h JP1_DEFAULT -c JP1AJS2 -n EMBDBPORT` For details about the `jbsunsetcnf` command, see the JP1/Base User's Guide.
6	Information required for uninstalling the embedded database does not exist.
81	The embedded database has not been installed.
10	The unsetup operation for the embedded database failed.	Possible causes are as follows: Information about an embedded database that has already been uninstalled still remains in the common definition of JP1/AJS3. Memory is insufficient. Check the environment being used to uninstall JP1/AJS3. Also check whether there is sufficient free memory. If this error reoccurs, perform the following procedure: Execute the `ajsembdbuninstl` command for the setup identifiers of all the embedded databases installed in JP1/AJS3. For details about this command, see ajsembdbuninstl in 2. Commands Used during Setup in the manual JP1/Automatic Job Management System 3 Command Reference. Execute all of the following commands to delete the common definition: `jbsunsetcnf -i -h JP1_DEFAULT` or `logical-host-name` `-c JP1AJS2 -n EMBDBINSTALL` `jbsunsetcnf -i -h JP1_DEFAULT -c JP1AJS2 -n EMBDB` `jbsunsetcnf -i -h JP1_DEFAULT -c JP1AJS2 -n EMBDBPORT` For details about the `jbsunsetcnf` command, see the JP1/Base User's Guide.

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