2.6.9 Troubleshooting problems related to jobs that have an unknown end status
An unknown end status means that the job status cannot be correctly managed because one of the following situations occurred.
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An attempt to acquire the job status fails.
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When the JP1/AJS3 service is restarted, the job status cannot be acquired due to insufficient memory or a communication error.
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The job information for a QUEUE job has already been deleted because the number of days for saving job information expired.
Example:
This problem might occur if the number of days for saving job information is set to 0, and the job information retention period (default: 10 minutes) expired before the JP1/AJS3 service was restarted. In such a case, the job information necessary for managing the job status might have been deleted already.
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This subsection describes how to troubleshoot problems that are related to a job having an unknown end status.
- Organization of this subsection
(1) A PC job, UNIX job, QUEUE job, submit job, or queue-less job has an unknown end status
If a user program is started from a job that has an unknown end status, the execution results might be that the program ends normally (and not abnormally).If the job status is an unknown end status, check the execution results (for example, in the execution logs of the user program), and decide whether any of the following actions are applicable:
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Re-execute the jobs, starting with the job that has the unknown end status.
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Re-execute the jobs, starting with the next job after the job that has the unknown end status.
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Re-execute only the job that has the unknown end status.
If a warning message or an error message was output to the integrated trace log at the time when the job status became an unknown end status, take action according to the individual output messages. For details, see the manual JP1/Automatic Job Management System 3 Messages.
If the defined jobnet uses a recovery unit, whether the recovery unit can be executed depends on the status of the preceding unit. For details on whether a recovery unit can be executed, see 7.5 Notes on using a recovery unit in the JP1/Automatic Job Management System 3 System Design (Work Tasks) Guide.