Hitachi

JP1 Version 12 JP1/Automatic Job Management System 3 Troubleshooting


2.6.4 Troubleshooting problems related to event jobs

This subsection describes how to troubleshoot problems that are specific to event jobs.

Organization of this subsection

(1) Condition not satisfied, although the specified host name is correct for JP1 event reception monitoring

An event server name has been specified as the host name in a JP1 event.

Check whether the event server name is the same as the name specified in the event service definition. Note that the host name in a JP1 event is case sensitive.

(2) When an event reception job is used, a condition match occurs on an unexpected event

When a JP1 event reception monitoring job, a log file monitoring job, and a Windows event log monitoring job are defined, character strings are specified for the following items:

JP1 event reception monitoring job:

Event issuer user name

Event issuer group name

Event issuer host name

Message

Event details

Extended attribute (if required)

Log file monitoring job:

Trap data

Data other than log information

Windows event log monitoring job:

Description

Partial matching is used for the character strings specified for the above items. Check whether a partial match has occurred for the specified character string.

If you want to find an exact match, use a regular expression. For example, if you want to find an exact match of spring as the event issuing host name, specify ^spring$ in Windows.

For details about regular expressions in Windows, see the JP1/Base User's Guide. For details about regular expressions in UNIX, see the UNIX documentation.

(3) An event job fails to execute at startup

(4) A warning message appears while an event job is in use

Possible causes are as follows: