2.1.3 Troubleshooting problems related to JP1/AJS3 operation
- Organization of this subsection
(1) JP1/AJS3 does not function normally
Check for the following:
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JP1/AJS3 is not in a status in which programs can stop, such as the standby, resume, and suspended status.
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If you have changed the system time, make sure that you did so by using the procedure described in 7.9.3 Changing the date and time of the system in the JP1/Automatic Job Management System 3 Administration Guide.
(2) An error occurs during communication using IPv6 addresses
Check the items listed below. For details about IPv6 addresses, see 2.3.5 Communication using IPv6 addresses in the JP1/Automatic Job Management System 3 System Design (Configuration) Guide.
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If the JP1/AJS3 service does not start on the manager host, make sure that the manager host is an IPv4/IPv6 host.
The JP1/AJS3 service does not start unless the manager host supports the IPv4 protocol.
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If communication using IPv6 addresses is impossible, execute the jp1ping command to check the connection with the destination host. For details, see the JP1/Base User's Guide.