Hitachi

JP1 Version 12 JP1/Automatic Operation Messages


KAPM08404-E

An attempt to register the warning banner message has failed.

[Action]

This message is displayed when an attempt to register a warning banner message from the security GUI window fails.

Perform the following procedure:

1. Confirm that the following folder exists:

In Windows: <HiCommand-installation-directory>\Base\conf\sec\resource

In Solaris: /opt/HiCommand/Base/conf/sec/resource

In Linux: <HiCommand-installation-directory>/Base/conf/sec/resource

2. Delete the following folder if it exists:

In Windows: <HiCommand-installation-directory>\Base\conf\sec\resource\bannerresource.properties

In Solaris: /opt/HiCommand/Base/conf/sec/resource/bannerresource.properties

In Linux: <HiCommand-installation-directory>/Base/conf/sec/resource/bannerresource.properties

3. Make sure that you have access permissions for the following file.

In Windows: <HiCommand-installation-directory>\Base\conf\sec\resource\bannerresource.properties

In Solaris: /opt/HiCommand/Base/conf/sec/resource/bannerresource.properties

In Linux: <HiCommand-installation-directory>/Base/conf/sec/resource/bannerresource.properties

4. If the problem cannot be resolved, detailed investigation is required to determine the cause and resolve the problem. Contact the customer support, who may ask you to collect troubleshooting information.