KAPM06913-E

An attempt to stop the service or the DBMS has failed.

[Action]

This message is displayed when an attempt to stop the service or the DBMS fails.

Stop any suite products connected to the DBMS, and then retry the operation. If the problem cannot be resolved, detailed investigation is required to determine the cause and resolve the problem. Contact the customer support, who may ask you to collect troubleshooting information.