Hitachi

JP1 Version 12 JP1/Automatic Operation Messages


KAPM04803-E

A single sign-on server exception has occurred.

[Action]

A single sign-on server exception has occurred. See the following message KAPM49001-E for details.

For the HiCommand V3.x series, confirm that InterServer/InterBase or HiCommand Device Manager is running.

For the HiCommand V4.x series or later, confirm that HiRDB or HiCommand Device Manager is running.

In all other cases, detailed investigation is required to determine the cause and resolve the problem. Contact the customer support, who may ask you to collect troubleshooting information.