Hitachi

JP1 Version 12 JP1/Automatic Operation Messages


KAPM04075-E

An attempt to connect to the primary server failed.

[Action]

An attempt to connect to the primary server failed.

Perform the following steps:

1. Make sure the service of the primary server is running.

2. Make sure the host name and the port number are specified correctly.

3. Make sure the specified host name can be resolved to an IP address.

4. If an SSL connection is being used, check the following setting:

- Make sure the settings specified in the user_httpsd.conf file on the primary server are correct.

5. If the problem persists, contact the customer support center, who may ask you to collect troubleshooting information.