KNAE04747-E

Unable to initialize {0} server.

Verify that:

- The {1} port is not used by management server programs.

- There is sufficient virtual memory.

- The URL displayed by the "hcmds64chgurl -print" command corresponds to {2}.

- The host name of the management server can be resolved correctly.

- The host name displayed by the "hcmds64prmset -print" command corresponds to the host name of the server managing the user account.

- The service for managing the user account is running.

[Cause]

Causes:

- The {1} port is used by management server programs.

- The management server lacks sufficient free virtual memory.

- The URL for is incorrect.

- Name resolution is not working correctly on the management server.

- The destination setting of the server managing the user account is incorrect.

- The service for managing the user account is not running.

[Action]

Wait for a while until you can log in to the {1}.

If you cannot log in, confirm and resolve the following items:

-Port conflicts.

Verify that the {1} port is not used by management server programs. If there is a conflicting port, close the program that uses that port or modify {1} settings. For more information, see the Installation and Configuration Guide.

-Virtual Memory.

Verify that the management server has sufficient free virtual memory.

-Host name and IP address settings.

Verify that the management server host name or IP address is specified in the URL. Verify the host-name or IP address by using the "hcmds64chgurl -print" command. To modify the URL setting, use the "hcmds64chgurl -change" command. For more information, see the Installation and Configuration Guide.

-Name Resolution.

Verify that the management server host name and 'localhost' are correctly resolved to the address on the management server. In a cluster environment, also confirm the logical host name.

-Server managing the user account settings.

Verify that the server managing the user account settings by using the "hcmds64prmset -print" command. To modify the settings, use the "hcmds64prmset" command with -host, -port or -sslport option.

-Service status for managing the user account.

Verify that the service for managing the user accout is runnning on the server managing the user account by using the "hcmds64srv -check" command. If the service is not runnning, run the "hcmds64srv -start" command.

If you cannot resolve the problem, contact the Support Center to obtain additional information on the data that you must collect to determine the cause and resolve the problem.

0:server name

1:product name

2:host name(IP address)