KNAE04531-E

Cannot backup the database. The installation will stop.

If you are linked to Tuning Manager, wait until Hitachi Command Suite services are stopped.

If you cannot stop services, contact the Support Center.

[Cause]

Cannot start or stop HiRDB services while the database was being backed up or exported.

Causes can be:

- The management server is running.

- HiRDB services are being used for Tuning Manager.

[Action]

Try installing again in a couple of minutes. If you are linked to Tuning Manager, wait until Hitachi Command Suite services on the Tuning Manager server are stopped. If this error happens again, contact the Support Center.