Hitachi

JP1 Version 12 JP1/Automatic Operation Messages


KNAE04514-E

File "{0}", required for installation, cannot be read.

Causes include:

- File copying from the installation media to a Windows drive failed.

- A copied file was deleted from a Windows drive.

- The name of the copy-destination folder contains characters other than single-byte alphanumeric characters (excluding special characters and blanks).

If you cannot resolve this problem, to determine the cause and resolve the problem, detailed investigation is required.

Contact the Support Center, who may ask you to collect troubleshooting information.

[Cause]

A file required for installation cannot be read.

Causes include:

- File copying from the installation media to a Windows drive failed.

- A copied file was deleted from a Windows drive.

- The name of the copy-destination folder contains characters other than single-byte alphanumeric characters (excluding special characters and blanks).

[Action]

If the error occurs repeatedly, a detailed investigation is required.

Contact the Support Center, who may ask you to collect troubleshooting information.

0: File name