5.9.2 Retrying a task from a failed step

You can retry a task from the step where processing failed. When you retry a task, it inherits the property values that were in effect when the task stopped, and is retried with the same task ID from the failed step. Note that you can retry a task only if the service is configured to permit the retry of tasks.

Who can perform this task:

When the status of the submitted service is Release:

Users in the Admin role, Develop role, Modify role, and Submit role
When the status of the submitted service is Maintenance or Test:

Users in the Admin role, Develop role, and Modify role
When the status of the submitted service is Debug:

Users in the Admin role and Develop role

To retry a task from a failed step:

In the Tasks window, click the Tasks tab or the Debug tab.
From the tasks list, select the task you want to retry.
From the More Actions pull-down menu, select Retry the Task From the Failed Step.

Tip

Alternatively, you can select Retry the Task From the Failed Step from the More Actions pull-down menu in the Flow area or the Task Details window.
In the Retry the Task From the Failed Step dialog box, click the OK button.
In the Information dialog box, click the OK button.

Result of operation:

A task is generated and starts processing immediately. You can view the generated task in the tasks list.

Tip: You can view the history of the retried task in task log and the public log.