1.17 Email notification

You can configure JP1/AO to send a notification email when it detects a task error or failure. To use the email notification feature, you need to set the required information in shared built-in service properties and the email notification definition files.

The following figure shows an overview of email notification:

Figure 1‒25: Overview of email notification

The following describes the functionality provided by email notification:

Email notification

You can use the SMTP server in the JP1/AO system to send email in text format that reports the abnormal status of a task.

A notification email is sent when:

JP1/AO detects that a task has entered In Progress (with Error) status
JP1/AO detects that a task has entered Failed status

Note that JP1/AO does not send a notification email if a task fails because it was stopped by a user. Emails are also not sent if the task was in In Progress (with Error) or In Progress (Terminating) status before transitioning to Failed status.

In addition to these cases, when a service template using email notification plug-in or user-response wait plug-in is executed, an mail notification may be performed.