7.2 Prepare for uninstallation

Before you uninstall JP1/AO, you must cancel or change various settings.

To prepare for uninstallation:

Log in as a user with the JP1/AO Admin role and either administrator or root permissions, and then perform the following tasks:

Stop any security monitoring software, virus detection software, or process monitoring software.

If such software is running, executing processes might be blocked, causing uninstallation to fail.
If a Hitachi Command Suite product service is running, stop it.

If you start the uninstallation with a Hitachi Command Suite product service running, it will display a dialog box prompting you to stop the service.
Set Startup type for the JP1/AO service to Automatic or Manual.

During uninstallation in Windows, if the Startup type of services related to JP1/AO is Disabled, uninstallation will fail because the service cannot be started. Set Startup type to Automatic or Manual.

For details about the relevant services, see JP1/AO services in the JP1/AO Administration Guide.
If automatic startup of JP1/AO at OS starts is enabled on Linux, cancel the automatic startup setting.