1.2.1 Checking installation prerequisites

About the JP1/AO server (server on which JP1/AO is to be installed)

• Log in to the JP1/AO server as a user with administrator or root permissions, and then perform the following operations:

  • Confirm that you have the correct version of JP1/AO for the OS you are running and that there is enough disk space to install JP1/AO.

    For details, see the Release Notes.

  • Confirm that the network environment uses the TCP/IP protocol.

  • Make sure that network sending and receiving are not blocked on the local host.

    The JP1/AO server cannot be installed or used in an environment where network sending and receiving are blocked for the IP address 127.0.0.1 on the local host. Do not block this communication in your firewall settings or in any other settings.

• Check the language (locale) settings of the JP1/AO server OS.

  JP1/AO supports the following language versions of OSs. One of the following languages must be set in the JP1/AO server OS.

  • Japanese

  • English

  • Chinese

  • German

  • French

  • Spanish

  • Korean

  • Russian

About the products other than JP1/AO

• Before you start the installation of JP1/AO, uninstall the following products that are not compatible with JP1/AO:

  • Hitachi Automation Director

  • Hitachi Ops Center Automator

• If JP1/OA, Hitachi Command Suite products, or Hitachi Ops Center products are installed, stop all JP1/OA, Hitachi Command Suite product, and Hitachi Ops Center product services.

  If JP1/OA, Hitachi Command Suite products, or Hitachi Ops Center products are installed on the JP1/AO server, they share the use of Common Component with JP1/AO. Before you install JP1/AO, all JP1/OA, Hitachi Command Suite products, and Hitachi Ops Center products must be stopped. Similarly, if you want to install JP1/OA, Hitachi Command Suite products, or Hitachi Ops Center products on the JP1/AO server, the JP1/AO service must be stopped.

About the tasks performed on the JP1/AO server

• Stop any security monitoring software, virus detection software, or process monitoring software.

  If such software is running, installation might fail.

• When installing JP1/AO in Windows, a service related to JP1/AO cannot start if Startup Type for that service is set to Disabled, which causes installation to fail. Make sure that Startup Type for each service is set to Automatic or Manual.

  For details about the relevant services, see the information about JP1/AO services in the JP1/AO Administration Guide.

• If the OS of the JP1/AO server is Linux, exceptions are not automatically registered in the firewall during an installation. Follow the procedure that is determined by the OS to register exceptions.

• If the Windows event log is being used by another program, do the following:

  • If the Event Viewer window is open, close it.

  • If the Computer Management window is open, close it.

  • Stop the event log monitoring program.

  If a program that references the event log is running during installation, the installation might fail.

• If the OS of the JP1/AO server is Windows, close any open command prompts before running the installation.

  If you do not close the command prompts before installing, the environment variable settings that you set during installation will not be applied.