3.1 JP1/AO system lifecycles

There are two lifecycles in a JP1/AO system, which differ in terms of purpose and frequency of use. One is the lifecycle of a service, which is the execution unit of IT operation, while the other is the lifecycle of the entire JP1/AO system that supports the operation of the services.

Figure 3‒1: Lifecycle of an IT operation (service) and lifecycle of the entire JP1/AO system (with manual references)

A lifecycle consists of four processes, which are the design process, the configuration process, the operation process, and the re-evaluation process. The following explains the tasks involved in each process.

Design process

1. Design services: Identify the IT operations to be automated and evaluate the requirements for the services and the method of running the services (including execution schedules and tag information).

2. Design the operation: Evaluate how to run the JP1/AO system, such as users' roles and error notification methods, according to the IT operations to be automated.

3. Design the system: Evaluate the system configuration, including the configuration of the JP1/AO system and the network settings, based on the details of the service and operation designs.

Configuration process

4. Configure the system: Install JP1/AO and perform the various setup steps based on the details evaluated in the system design.

Operation process

5. Prepare for operation

Prepare the services and the users required for running the services and the JP1/AO system based on the details evaluated in the service and operation designs.

Preparing for running the services

Add the services corresponding to the IT processing targets to the JP1/AO system.
Preparing for running the JP1/AO system

Perform various setup steps, including the users for logging in to JP1/AO, the mail server required when the services run, and the SMTP server.

These tasks are performed on the configured JP1/AO system using window operations and commands.

6. Perform daily operation and maintenance

Operation related to services

Run and manage the services (including management of tasks) as daily operations.
Operation related to JP1/AO system

Perform the JP1/AO system maintenance tasks (including making backups) as needed.

Re-evaluation process

7. Re-evaluate the services

To improve the efficiency of automatic processing and to increase the number of targets to be processed automatically, re-evaluate the operating status after you have run the system for a while. For example, analyze service operation efficiency on the basis of the service execution logs and re-evaluate whether the efficiency of frequently used services can be improved and whether more IT operations can be automated.

As a result of re-evaluation, perform the tasks again, starting with design of services, if any element needs to be augmented or modified.

8. Re-evaluate the system: Re-evaluate the JP1/AO system as necessary in response to changes to the configuration and the size of the system. As a result of re-evaluation, perform the tasks again, starting with design of operation, if any element needs to be augmented or modified.

This chapter explains the design process. For details about the other processes, see the corresponding manuals.