2.5.1 Managing managed smart devices
The Managed Smart Device List view of the Smart Device module displays a list of managed smart devices. In this view, you can register a smart device, apply security rules, and perform remote operation such as locking or initializing smart devices.
Checking smart device information
In the menu area, select Android Smart Device or iOS Smart Device to view the list of smart devices for each OS.
When you select a smart device in the list, detailed information is displayed on the tabs in the lower part of the information area. The following describes the information you can check on each tab:
|
Tab name |
Description |
|---|---|
|
Events tab |
You can check the list of events that occurred on the smart device. You can set the status of an event to Ack or Not Ack. |
|
Call History tab |
You can check the call history list for the smart device. You can set the status of an entry of the history to Ack or Not Ack. You can add a phone number in the history to the security policy as an allowed phone number. |
|
Web Browsing History tab |
You can check the Web browsing history listing for the smart device. You can set the status of a history entry to Ack or Not Ack. You can add a Web site in the history to the security policy as an allowed or prohibited Web site. |
|
Software tab |
You can check the list of software products (applications) distributed or installed on the smart device. You can set the status of a software product in the list to Ack or Not Ack. You can also add a software product in the list to the security policy as an allowed or prohibited application. |
|
Hardware tab |
You can check hardware information such as the serial number and internal storage capacity of the smart device. |
|
Running Applications tab |
You can check the list of applications running on the smart device. |
|
Running Services tab |
You can check the list of services running on the smart device. |
|
System Information tab |
You can check system information such as the OS information and phone number of the smart device. |
|
Security tab |
You can check information including the security policy and Android policy (or iOS profile) applied to the smart device, GPS power status, and the date and time when the smart device was locked last. |
|
Bluetooth Connection Information tab |
You can check the smart device connection history using Bluetooth communications. You can set the status of a history entry to Ack or Not Ack. |
Registering smart device information
You can register smart device information including the name, OS type, and security rules. If you create a CSV file containing the smart device information you want to register, you can register the information in a batch by importing that CSV file. You can also export the registered smart device information in a CSV file.
Operations for smart devices
You can perform the following operations for smart devices:
-
Acquire the latest information (acquire the latest inventory information from the smart device)
-
Initialize the smart device (reset to the factory default settings)
-
Lock the smart device
-
Change the Android device password
-
Resets the iOS device passcode
-
Sends messages to an Android device
-
Set the smart device to Unmanaged
-
Apply a security policy
-
Apply an Android policy
-
Apply an iOS profile
-
Remove an applied iOS profile
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