Preface
This manual explains and gives examples of how to use JP1/IT Desktop Management 2 - Manager and JP1/IT Desktop Management 2 - Operations Director. Herineafter, JP1/IT Desktop Management 2 - Manager and JP1/IT Desktop Management 2 - Operations Director are abbreviated to JP1/IT Desktop Management 2 .
Compared with JP1/IT Desktop Management 2 - Manager, some of the functions of JP1/IT Desktop Management 2 - Operations Director are restricted. For details about functional restrictions, see the description about the functional restrictions of JP1/IT Desktop Management 2 - Operations Director in the JP1/IT Desktop Management 2 Overview and System Design Guide.
For details about the latest notes, see the Release Notes.
- Organization of this preface
■ Intended readers
This manual is intended for:
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Administrators who manage security and assets in an organization using JP1/IT Desktop Management 2.
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Readers who want to know how to use and operate JP1/IT Desktop Management 2.
■ Organization of this manual
This manual is organized into the following chapters and appendix:
- 1. Managing Computers by Using JP1/IT Desktop Management 2
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This chapter explains how to operate and utilize JP1/IT Desktop Management 2.
- 2. Registering a Product License
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This chapter explains how to register product licenses.
- 3. Logging in to the Operation Window
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This chapter explains how to log in to the operation window of JP1/IT Desktop Management 2.
- 4. Managing User Accounts
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This chapter explains how to manage user accounts.
- 5. Window Operations
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This chapter describes the common operations that can be performed in the operation windows of JP1/IT Desktop Management 2.
- 6. Device Management
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This chapter explains how to collect information from the devices and how to grasp the current status of the organization.
- 7. Remotely Controlling Devices
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This chapter explains how to remotely control devices within an organization.
- 8. Managing Network Connections of Devices
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This chapter explains how to connect or block the network of a device within the organization.
- 9. Managing the Security Status
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This chapter explains the concept of security management and the security status within the organization.
- 10. Operation Log Management
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This chapter explains how to grasp and track user operations.
- 11. Asset Management
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This chapter explains how to manage hardware assets, software licenses, and contracts.
- 12. Software and File Distribution
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This chapter explains how to perform software installation and uninstallation, and file distribution.
- 13. Event Reference
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This chapter explains how to reference events that are output by JP1/IT Desktop Management 2.
- 14. Report Reference
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This chapter explains how to check the statuses of security management and asset management within the organization by displaying reports.
- 15. Customizing Settings
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This chapter describes the items that can be customized in the Settings module and during setup.
- 16. Database Management
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This chapter explains how to manage a database by using the database manager.
- 17. Commands
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This chapter describes the JP1/IT Desktop Management 2 commands.
- 18. Troubleshooting
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This chapter describes the actions to be taken when a problem occurs during operation of JP1/IT Desktop Management 2.
- 19. Events
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This chapter lists and describes the JP1/IT Desktop Management 2 events.
- Appendix A. Miscellaneous Information
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Appendix A provides reference material for using JP1/IT Desktop Management 2.
For reference materials when reading this manual, see the JP1/IT Desktop Management 2 Overview and System Design Guide.