4.2.2 Prerequisites for an administrator's computer

The following describes the software required for using the operation windows and OS, and the software required to install Remote Install Manager. For prerequisites required to use the computer as a controller, see 4.2.5 Prerequisites for a computer on which the controller will be installed.

Remote Install Manager and JP1/IT Desktop Management 2 - Agent (relay system) cannot be installed on the same computer.

Software required for using the operation windows

The following table lists the software required to use the operation windows of JP1/IT Desktop Management 2.

Item	Software
Web browser	One of the following is required: Windows Internet Explorer 9 Windows Internet Explorer 10 Windows Internet Explorer 11 Firefox 31 or later
Browser plug-in	For Internet Explorer: For Windows Server 2012: Desktop Experience must be enabled. For Windows Server 2016: AdobeFlashPlayer# For operating systems other than above: Adobe Flash Player 13.0 or later For Firefox: Adobe Flash Player 13.0 or later

#: To enable Adobe Flash Player in Internet Explorer on Windows Server 2016, you must use one of the following methods:

• Installing the Remote Desktop Session HOST role

  Install the Remote Desktop Session HOST role of the operating system. The following blog site describes how to enable Adobe Flash Player by installing the Remote Desktop Session HOST role:

  Adobe Flash support on Windows Server 2016

  https://blogs.technet.microsoft.com/askcore/2016/11/08/adobe-flash-support-on-windows-server-2016/

• Using the DISM command to add Flash Player

  Start the command prompt as an administrator and use the DISM command to enable Flash Player.

  dism /online /add-package /packagepath:C:\Windows\servicing\Packages\Adobe-Flash-For-Windows-Package~31bf3856ad364e35~amd64~~10.0.14393.0.mum

  The following blog site describes how to enable Adobe Flash Player by using the DISM command:

  How to add the Adobe Flash Player / Shockwave Plugin for IE on Windows Server 2016

  https://blogs.technet.microsoft.com/bernhard_frank/2016/11/24/add-flash-player-to-server-2016/

Important

The following lists notes on installing the Remote Desktop Session HOST role by using JP1/IT Desktop Management 2 - Manager on Windows Server 2016:

• Use the Local Group Policy Editor to enable Turn off Windows Installer RDS Compatibility.

  When this setting is not configured or is disabled, installing JP1/IT Desktop Management 2 - Manager stops during database installation. You can check the setting by using the Local Group Policy Editor to locate the following setting:

  Local Computer Policy^# - Computer Configuration - Administrative Templates - Windows Components - Remote Desktop Services - Remote Desktop Session Host - Application Compatibility

  #: When a server on which JP1/IT Desktop Management 2 is to be installed is managed as a member of Windows Active Directory, check the settings of the Domain Administrator's policies.

• Installing the Remote Desktop Session HOST role of the operating system might require a Remote Desktop Services client access license.

• When the Remote Desktop Session HOST role of the operating system is installed, Asset Console cannot be installed.

Tip

If a dialog box asking you to upgrade Adobe Flash Player appears when you access the JP1/IT Desktop Management 2 login window, upgrade your Adobe Flash Player in response to the request.

OSs required to install Remote Install Manager

A computer on which Remote Install Manager will be installed requires one of the OSs listed in the following table.

OS	Details
Windows 2016#1, #2	Windows Server 2016 Datacenter
	Windows Server 2016 Standard
Windows 10	Windows 10 Enterprise
	Windows 10 Pro
Windows 8.1#1	Windows 8.1
	Windows 8.1 Enterprise
	Windows 8.1 Pro
Windows 8	Windows 8
	Windows 8 Enterprise
	Windows 8 Pro
Windows Server 2012#2	Windows Server 2012 Datacenter
	Windows Server 2012 R2 Datacenter#1
	Windows Server 2012 Standard
	Windows Server 2012 R2 Standard#1
Windows 7#3	Windows 7 Enterprise#4
	Windows 7 Professional#4
	Windows 7 Ultimate#4
Windows Server 2008 R2#2	Windows Server 2008 R2 Datacenter#4
	Windows Server 2008 R2 Enterprise#4
	Windows Server 2008 R2 Standard#3

#1

Operation in an environment with OneDrive is not supported.

#2

Server Core cannot be used as an installation option.

#3

XP mode is not supported.

#4

Service Pack 1 is included.

To install Remote Install Manager on a computer different from the management-server-installed computer, the version of Remote Install Manager and the version of JP1/IT Desktop Management 2 - Manager on the management server must be the same.

Software required to install Remote Install Manager

Windows Installer 2.0 or later

Note that the computer name of the server on which Remote Install Manager is installed can only contain single-byte alphanumeric characters and hyphens (-). The first character of the computer name must be a single-byte letter, and the last character a single-byte alphanumeric character.

Related Topics:

• A.6 Performance and Estimates

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