8.3 Messages output by the installer
The following table shows messages that are output by the installer.
|
Messages |
Cause-of-error |
Actions |
|---|---|---|
|
The installation will stop because the 32-bit JP1/AJS3 - Definition Assistant is installed.Please uninstall the existing 32-bit JP1/AJS3 - Definition Assistant before install the 64-bit JP1/AJS3 - Definition Assistant. |
In an environment where JP1/AJS3 - Definition Assistant 11-10 or earlier, or the 32-bit version of JP1/AJS3 - Definition Assistant has been installed, installation of the 64-bit version of JP1/AJS3 - Definition Assistant was attempted, causing the installation process to stop. |
Make sure that you executed the correct installer of JP1/AJS3 - Definition Assistant. If the installer executed is correct, uninstall JP1/AJS3 - Definition Assistant or JP1/AJS2 - Definition Assistant, and then re-install the software. |
|
The installation will stop because the 64-bit JP1/AJS3 - Definition Assistant is installed.Please uninstall the existing 64-bit JP1/AJS3 - Definition Assistant before install the 32-bit JP1/AJS3 - Definition Assistant. |
In an environment where the 64-bit version of JP1/AJS3 - Definition Assistant has been installed, installation of the 32-bit version of JP1/AJS3 - Definition Assistant was attempted, causing the installation process to stop. |
Make sure that you executed the correct installer of JP1/AJS3 - Definition Assistant. If the installer executed is correct, uninstall the 64-bit version of JP1/AJS3 - Definition Assistant, and then re-install the software. |