2.7.9 Action to be taken if a JP1/AJS3 - Manager installation or uninstallation error is detected
This subsection describes the action to be taken if a JP1/AJS3 - Manager installation or uninstallation error is detected. The following situations are covered:
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Action to be taken if a JP1/AJS3 - Manager installation error occurs
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Action to be taken if a JP1/AJS3 - Manager uninstallation error occurs
- Organization of this subsection
(1) Action to be taken if a JP1/AJS3 - Manager installation error occurs
The following table describes the causes of errors that might occur during installation of JP1/AJS3 - Manager and the actions to be taken.
Error code |
Error cause |
Action to be taken |
---|---|---|
63 |
OS patches and packages required for JP1/AJS3 operation have not been installed. |
See the Release Notes, install all required OS patches and packages, and then uninstall JP1/AJS3 and install it again. |
66 |
There is not enough free space on the installation disk for the embedded database. |
Check the environment being used to install JP1/AJS3. Check whether there is sufficient free space on the disk. |
80 |
The previously installed embedded database has not been uninstalled. |
Perform the following procedure: In Windows:
In UNIX:
|
82 |
||
95 |
- #
-
One of the following folders will be used:
-
If the installation destination folder is the default folder or a folder under a folder protected by the system
%ALLUSERSPROFILE%\Hitachi\JP1\JP1_DEFAULT\JP1AJS2
The default for %ALLUSERSPROFILE% is system-drive\ProgramData.
A "folder protected by the system" refers to the following paths:
- Paths under system-drive\Windows
- Paths under system-drive\Program Files
- Paths under system-drive\Program Files (x86) (for 64-bit Windows)
-
If the installation target folder is none of the above
JP1/AJS3 - Manager-installation-folder
-
(2) Action to be taken if a JP1/AJS3 - Manager uninstallation error occurs
The following table describes the causes of errors that might occur during uninstallation of JP1/AJS3 and the actions to be taken.
Error code |
Error cause |
Action to be taken |
---|---|---|
5 |
There is no installation directory for the embedded database. |
The information about an embedded database that has already been uninstalled might still remain in the common definition of JP1/AJS3. Perform the following procedure:
|
6 |
Information required for uninstalling the embedded database does not exist. |
|
81 |
The embedded database has not been installed. |
|
10 |
The unsetup operation for the embedded database failed. |
Possible causes are as follows:
Check the environment being used to uninstall JP1/AJS3. Also check whether there is sufficient free memory. If this error reoccurs, perform the following procedure:
|