KAPM08922-E

Communication with the HBase Storage Mgmt Web Service failed.

[Action]

Confirmation of the connection with the HBase Storage Mgmt Web Service failed.

Start the HBase Storage Mgmt Web Service.

If the service stops immediately after being started, there might be a problem with the configuration file. Check and, if necessary, revise the httpsd.conf file.

In Windows, if there is a problem with the system PATH environment variable, the HBase Storage Mgmt Web Service might not start. Check and, if necessary, revise the PATH environment variable, and then restart the OS.

In addition, when you close a non-SSL port of the HBase Storage Mgmt Web Service, check the following configurations:

- Check that a host name, not an IP address, is specified in the ServerName directive of the httpsd.conf file.

- Check that the host name in the ServerName directive of the httpsd.conf file can be resolved to an IP address.

- Check that the host name specified in the ServerName directive of the httpsd.conf file is the same as the Common Name of the certificate specified in the SSLCertificateFile directive.

- Check that the certificate that is necessary to trust HBase Storage Mgmt Web Service has been correctly imported to the Hitachi Command Suite Common Component truststore (jssecacerts).

If the problem persists, detailed investigation is required to determine the cause and resolve the problem. Contact the customer support, who might ask you to collect troubleshooting information.