KAPM02412-E

A naming exception occurred. (host = aa...aa, port = bb...bb, protocol = cc...cc)

[Action]

A naming exception occurred.

Perform one of the following procedures:

For LDAP:

1. By using the host, port, and protocol set in "exauth.properties", check whether the authentication server can be accessed, the settings of the external authentication server, and the status of the network.

2. By using the hcmds64ldapuser command, check that the information for the server names specified in the "auth.server.name" attribute in "exauth.properties" is registered.

3. If StartTLS is used, check the SSL settings.

4. If an OCSP is effective, check the following:

- Make sure the certificate is valid.

5. If you cannot resolve the problem, collect maintenance information, and then contact the customer support.

For RADIUS:

1. By using the host, port, and protocol set in "exauth.properties", check whether the authentication server can be accessed, the settings of the external authentication server, and the status of the network.

2. By using the hcmds64radiussecret command, check that the information for the server names specified in the "auth.server.name" attribute in "exauth.properties" is registered.

3. If you cannot resolve the problem, collect maintenance information, and then contact the customer support.

aa...aa: Host

bb...bb: Port

cc...cc: Protocol