8.5 Evaluating incidents
This section lists ways to evaluate the incident configuration:
Verify that NNMi receives traps from all managed devices in the network.
If NNMi is not receiving traps, check the firewall configuration on the NNMi management server.
- Note
Some anti-virus software includes a firewall that is configured separately from the system firewall.
Verify that the most important traps are converted to incidents.
Verify that incident actions run at the correct lifecycle state transitions.
Verify that NNMi is handling incidents as expected.
The Incident Configuration Reports menu under Actions contains several options for testing an existing incident against the current configuration of that incident type. Using one of these menu items does not change the incidents currently on the NNMi console.