7.2.1 Problems relating to the collection and management of performance data
This subsection describes how to correct errors related to the collection and management of performance data in Performance Management. For details about how to correct other types of errors, see the JP1/Performance Management User's Guide.
- Organization of this subsection
(1) Performance data is not collected after PFM - Agent for Microsoft SQL Server startup
Take the following action:
-
Check the startup status of the Microsoft SQL Server and start it if it is inactive.
-
Check the instance environment settings.
Execute the jpcconf inst setup command to specify the correct value for each item. For details about the jpcconf inst setup command, see the chapter that describes commands in the manual JP1/Performance Management Reference.
-
If PFM - Agent for Microsoft SQL Server runs on a logical host and port numbers for Microsoft SQL Server are set to other than standard, you need to set 64-bit name for [Aliases] by using, for example, an SQL Server configuration manager.
In PFM - Agent for Microsoft SQL Server version 11-50 or later, specify a 64-bit alias by using SQL Server Client Network Utility or any other tool.
In version 11-10 or earlier, you need to specify a 32-bit alias, but in version 11-50 or later, the settings have been changed. For this reason, special attention is required for upgrading version 11-10 or earlier.
For details about alias setting, see 3.3.2(5) Notes when a non-default Microsoft SQL Server port number.